Terms of Service - SMS Communications

Adventure Trailers, Inc., dba AT Overland Equipment (“we,” “us,” or “our”) may use SMS and MMS messaging to communicate with customers who have provided express written consent. These messages may include, but are not limited to, order updates, appointment reminders, product announcements, and customer service follow-ups.

Opt-Out

• You may opt out of receiving SMS messages at any time. To stop receiving messages, text STOP to our number. After sending “STOP,” you will receive a one-time confirmation message to verify that you have been unsubscribed. After this confirmation, you will no longer receive SMS or MMS messages from us unless you opt in again by re-enrolling.

Help & Support

• If you experience issues or need help, reply with the keyword HELP, or contact us directly at 928.227.0545.

Carrier Disclaimer

• Wireless carriers are not liable for delayed or undelivered messages. Message delivery may vary based on your mobile provider and network availability.

Message Frequency

• Message frequency will vary depending on your engagement with AT Overland Equipment. Typically, customers may receive up to 1-4 messages per month, but this may increase based on specific interactions or requests.

Messaging & Data Rates

• Standard message and data rates may apply to all messages sent from us to you, and from you to us. For details on your specific mobile data or text plan, please contact your wireless provider.

Privacy Policy

• AT Overland Equipment respects your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors only as needed to support our services (e.g., order fulfillment or customer service). Opt-in data and consent for SMS messaging will not be shared, sold, or transferred under any circumstances, except as required to provide the messaging service.

  For more on how we protect your information, please review our Privacy Policy.

SMS/MMS Consent

• By providing your mobile number to AT Overland Equipment, you agree to receive SMS and/or MMS communications from us. This consent includes messages related to your interactions with us, product updates, order logistics, and customer service follow-up. All SMS/MMS will be sent in compliance with the Telephone Consumer Protection Act (TCPA), FCC guidelines, and CTIA Messaging Principles.All Returns: